Goal
Pleasant, efficient, patient-centered arrival and departure experiences
Hover and click each item below to learn more how we improved guest experience and better management through data analysis
Guest receives custom welcome text & electronic ticket on their mobile device
Guest text for vehicle and pay by phone when they're on their way out (optional parking validation via web portal)
Valet retrieves vehicle and guest receives a text when it’s ready - often just as they're exiting the building!
Guests receive a satisfaction survey via text message
Healthcare administrators receive valet volume and labor metrics along with satisfaction report scores